{"id":7716,"date":"2026-03-03T09:40:50","date_gmt":"2026-03-03T09:40:50","guid":{"rendered":"https:\/\/www.gbwoluwe.be\/?page_id=7716"},"modified":"2026-03-03T10:25:41","modified_gmt":"2026-03-03T10:25:41","slug":"schade-melden","status":"publish","type":"page","link":"https:\/\/www.gbwoluwe.be\/en\/schade-melden\/","title":{"rendered":"Insurance Claims"},"content":{"rendered":"

[vc_row gap=”30″ css=”.vc_custom_1772531900091{margin-top: 40px !important;}”][vc_column width=”1\/2″][vc_custom_heading text=”How to report an accident or damage” font_container=”tag:h2|text_align:left|color:%230698C4″ use_theme_fonts=”yes” css=””][vc_column_text css=””]<\/p>\n

On your PC or tablet using the free KBC Touch app<\/h3>\n

Log in to KBC Touch and choose the domain for which you want to file a claim: Home, Family, Vehicle, or Business. Then select the insurance policy under which you want to report your damage.<\/p>\n

Make your claim now in KBC Touch<\/a><\/strong><\/p>\n

On your smartphone using the free KBC Mobile app<\/h3>\n

You can do this in several ways:<\/p>\n

    \n
  1. Tap the Kate<\/strong> icon in the top-right corner. Say or type that you want to file a claim. Kate will guide you through the entire process.<\/li>\n
  2. Tap \u201cMy KBC\u201d<\/strong>. Select the insurance policy you want to use. You can then file your claim.<\/li>\n
  3. Tap \u201cMy KBC\u201d<\/strong>, scroll down, and tap \u201cAll contacts\u201d<\/strong>. Then tap \u201cReport damage or hospitalisation or follow up your file\u201d<\/strong>.<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”7450″ img_size=”large” css=””][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1772531967478{margin-top: 20px !important;padding-right: 40px !important;padding-bottom: 20px !important;padding-left: 40px !important;background-color: #ededed !important;}”][vc_column][vc_column_text css=”.vc_custom_1772533377406{margin-top: 0px !important;margin-bottom: 40px !important;}”]<\/p>\n

    Through your insurance agent<\/span><\/strong><\/h3>\n

    [\/vc_column_text][vc_column_text css=””]<\/p>\n

    Have you suffered damage? We are ready to assist you straight away.<\/h4>\n

    As your KBC insurance agent, we help you open your claim file and provide personal guidance at every step of the settlement process.<\/h4>\n

    [\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=”30″ content_placement=”bottom” css=”.vc_custom_1772532288121{margin-top: 40px !important;}”][vc_column width=”1\/2″][vc_custom_heading text=”Contact us” font_container=”tag:h2|text_align:left|color:%230698C4″ use_theme_fonts=”yes” css=””][vc_column_text css=”.vc_custom_1772533424229{margin-top: 40px !important;}”]<\/p>\n

    Gossuin & Blanchart BV\/SRL<\/strong><\/h4>\n

    Dumonplein 18
    \n1150 Sint-Pieters-Woluwe<\/p>\n

    02 772 29 29<\/h4>\n

    woluwe@kbcbrussels.be<\/a><\/h4>\n

    [\/vc_column_text][vc_btn title=”Make an appointment now” style=”flat” color=”info” size=”lg” align=”center” css=”” button_block=”true” link=”url:https%3A%2F%2Fwww.kbc.be%2Fparticulieren%2Fnl%2Fproces%2Fafspraak-maken-agent.html%3Fporcode%3DM492|target:_blank”][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”7702″ img_size=”full” css_animation=”bounceInRight” css=””][\/vc_column][\/vc_row][vc_row gap=”20″ css=”.vc_custom_1772532712976{margin-top: 20px !important;padding-right: 40px !important;padding-bottom: 20px !important;padding-left: 40px !important;background-color: #ededed !important;}”][vc_column width=”1\/2″ offset=”vc_hidden-sm vc_hidden-xs”][vc_single_image image=”7623″ img_size=”640×1200″ css=””][\/vc_column][vc_column width=”1\/2″][vc_column_text css=”.vc_custom_1772533438774{margin-top: 0px !important;margin-bottom: 40px !important;}”]<\/p>\n

    Provide us with the correct information<\/span><\/strong><\/h3>\n

    [\/vc_column_text][vc_column_text css=””]To assist you as effectively as possible, we need the following:<\/p>\n

      \n
    • The date of your damage or accident<\/li>\n
    • A short description of the damage: water damage, glass breakage, fire damage, \u2026<\/li>\n
    • Photos and any other supporting documents showing the damage<\/li>\n<\/ul>\n

      Send large photo or video files via WhatsApp to +32 492 16 42 23.<\/strong><\/p>\n

      In case of a traffic accident<\/h4>\n

      Please send us as soon as possible:<\/p>\n

        \n
      • The completed European accident report form<\/li>\n
      • The police report number<\/li>\n
      • A copy of your police statement<\/li>\n<\/ul>\n

        Any injuries?<\/strong><\/p>\n

          \n
        • Consult a doctor<\/li>\n
        • If you did not go to the emergency department, visit your general practitioner<\/li>\n
        • Keep all medical certificates, make copies of all doctor\u2019s bills and pharmacy receipts, and keep a detailed overview of all costs<\/li>\n
        • If your accident happened on your commute to or from work, inform your employer<\/li>\n<\/ul>\n

          Have you been summoned before the police court?<\/h4>\n

          Please provide us with:<\/p>\n

            \n
          • A copy of the summons<\/li>\n
          • The name and address of your lawyer, if you have already chosen one<\/li>\n<\/ul>\n

            A copy of the violation notice (sent to you by mail after the offence)[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

            [vc_row gap=”30″ css=”.vc_custom_1772531900091{margin-top: 40px !important;}”][vc_column width=”1\/2″][vc_custom_heading text=”How to report an accident or damage” font_container=”tag:h2|text_align:left|color:%230698C4″ use_theme_fonts=”yes” css=””][vc_column_text css=””] On your PC or tablet using the free KBC Touch app Log in to KBC Touch and choose the domain for which you want to file a claim: Home, Family, Vehicle, or Business. Then select the insurance policy under which you want to…<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-sidebar.php","meta":{"footnotes":""},"class_list":["post-7716","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/pages\/7716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/comments?post=7716"}],"version-history":[{"count":20,"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/pages\/7716\/revisions"}],"predecessor-version":[{"id":7736,"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/pages\/7716\/revisions\/7736"}],"wp:attachment":[{"href":"https:\/\/www.gbwoluwe.be\/en\/wp-json\/wp\/v2\/media?parent=7716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}